Collections Analyst

Soni; New York (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

A leading legal services firm in New York is seeking a Collections Analyst. The ideal candidate will manage collection activities, communicate with clients, and have a minimum of 4 years of billing or collections experience. Strong communication and analytical skills are essential. This full-time position offers a competitive salary of $100,000.

Qualifications

• Strong analytical and problem-solving abilities.
• Ability to work independently while contributing to a team environment.

Responsibilities

• Manage collection activity for assigned partners and clients.
• Communicate directly with clients to facilitate payments.
• Work daily within the Elite 3E billing system.

Skills

Strong written and oral communication skills

Excellent interpersonal skills

Strong attention to detail

Proactive mindset

Strong analytical abilities

Education

4+ years of billing or collections experience

Tools

Elite 3E billing system

Job description

Overview

Join to apply for the Collections Analyst role at Soni.

Responsibilities

• Manage collection activity for assigned partners and clients by monitoring and analyzing aged receivables reports.
• Communicate directly with clients—both verbally and in writing—to facilitate payments and resolve outstanding balances.
• Work daily within the Elite 3E billing system, generating reports, running inquiries, updating collection status notes, and scheduling follow-ups.
• Utilize multiple client e-billing systems to track invoice status and ensure timely payment.
• Customize collection strategies for individual partners and clients to maximize collection opportunities.
• Review aged accounts receivable, identify past-due invoices, and ensure clients receive the necessary information (expense back-up, budgets, client codes, etc.) to process payments.
• Collaborate with billers to resolve short-payments and implement processes to minimize future discrepancies.
• Build relationships with client-side administrative personnel to expedite payments.
• Provide consistent communication and detailed inventory reports to partners for review.
• Assume ownership of collection activities, escalating issues to management and partners when necessary.
• Assist with payment allocation and partner closely with the Collections and Cash Management team to resolve issues.

Requirements

• Strong written and oral communication skills.
• Excellent interpersonal skills with the ability to build professional relationships at all levels.
• Strong attention to detail, organizational skills, and ability to prioritize.
• Proactive and results-oriented mindset.
• Strong analytical and problem-solving abilities.
• Ability to work independently while contributing to a team environment.

Education & Experience

• Minimum of 4+ years of billing or collections experience in a large law firm or professional services firm required.
• Prior collections experience strongly preferred.

Compensation: $100,000

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Finance and Accounting/Auditing

Industries

• Legal Services and Law Practice