Collections Analyst

Oldcastle APG, Inc.; Atlanta (GA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Wellness programs

Inclusive culture and growth

Job summary

CRH Americas Building Products (ABP) in Atlanta seeks an Accounts Receivable Coordinator for administration and collection of major retail customer accounts. The role focuses on oversight, research, and resolution of open balances, with a hybrid work arrangement in Atlanta, GA.

Responsibilities include maintaining customer relationships, performing collection calls, handling refunds and adjustments, and preparing monthly AR reports.

Qualifications

• Associate's degree required; AR experience preferred (3+ years).
• Intermediate to advanced Excel and MS Office proficiency.
• Strong organizational and time management skills.
• Ability to analyze and reconcile large data sets; accurate data entry.

Responsibilities

• Manage and collect accounts, maintaining customer relationships.
• Make collection calls and correspond in a fast-paced department.
• Process refunds and account adjustments; resolve discrepancies and short pays.
• Monitor credit holds and lines of credit; ensure policy adherence.
• Prepare monthly AR reports; analyze customer payment patterns.

Skills

Customer relations

Accounts receivable analysis

Data reconciliation

Communication skills

Problem solving

Education

Associate's degree

Tools

Excel

MS Office

Job description

Job Summary

This position is responsible for the administration and collection of major retail Home Center, customer accounts for Oldcastle APG. Position is primarily responsible for oversight, research and resolution of open balances.

Job Location

This is a hybrid position located in Atlanta, GA.

Job Responsibilities

• Establish and maintain effective and cooperative working relationships with customers and sales


• Collection calls and/or correspondence in a fast-paced goal oriented accounting department


• Provide customer service regarding collection issues, prepare customer refund and account adjustment requests, resolve discrepancies and short pays. Responsible for monitoring and maintaining the financial integrity of accounts receivable accounts


• Insure company adherence to corporate credit policies and procedures for consistent handling of collection matters to maintain good customer relations


• Research and respond to all accounts receivable inquires in a prompt manner


• Communicate and follow up effectively and timely with customers regarding accounts


• Preparation of monthly reports on condition of A/R


• Improves receivable turnover through efficient collection follow-up, while maintaining and promoting favorable customer relations. Analyzes paying practices of customers and recommends action on delinquent accounts


• Identify problem accounts and provide regular updates of receivables to Controller


• Assists in developing and updating procedures as needed


• Run sales reports from database and uploads to spreadsheet for analysis and support


• Research and resolve transactions in the unapplied account


• Monitors credit hold and customers line of credit


• Other duties as assigned

Job Requirements

• Associate's Degree from a two year college and/or a minimum of 3 years of Accounts Receivable experience


• Intermediate to advanced Excel skills and proficient with MS office


• Excellent organizational and time management skills


• Ability to analyze/reconcile large and complex data sets


• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages


• Previous accounting experience and excellent written and verbal communication skills


• Knowledge of basic accounting math and accurate in data entry and data research with 10-key operation experience


• Ability to read and comprehend simple instructions, short correspondence, and memos


• Ability to read and interpret documents such as new vendor forms, purchase orders, receiving documents, vendor statements and invoices, credit applications, and SOX documents


• Strong ability and skill to follow-up, attention to detail and organization

What CRH Offers You

• Highly competitive base pay


• Comprehensive medical, dental and disability benefits programs


• Group retirement savings program


• Health and wellness programs


• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

CRH Americas Building Products (ABP), a CRH Company, is an affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.