Collections Account Manager

Byrider; Saginaw (MI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid time off

401k

Career growth opportunities

Industry-best customer program

Job summary

Byrider, located at 6011 Bay Road, Saginaw, MI, is seeking a Collections Account Manager to build relationships with customers, manage accounts, resolve payment concerns, and drive results in a fast-paced environment.

The role emphasizes strong communication, problem-solving, and ownership of a portfolio from start to finish with 100% onsite work and daytime hours.

Qualifications

• 2+ years of collections, customer retention, management, or related experience.
• Good communication, computer & customer service skills.
• Able to work the hours listed and 100% onsite.

Responsibilities

• Collections, customer service, customer retention.
• Assist with lending/credit origination.
• Help ensure branch compliance.
• Demonstrate a high level of customer service.
• Work with consumer finance software.

Skills

Communication skills

Customer service

Negotiation

Tools

Consumer finance software

Job description

Byrider - 6011 Bay Road Saginaw MI 48604

Collections Account Manager (Consumer Finance)

Immediate hire!

Are you a strong communicator who knows how to build relationships, solve problems, and get results? We’re looking for aCollections Account Managerto join our team and work directly with customers to manage accounts, resolve payment concerns, and help customers stay on track.

This is a great opportunity for someone who isconfident, motivated, and comfortable having financial conversationswhile providing excellent customer service. You’ll balance customer relationships with company goals, negotiate payment solutions, and take ownership of your portfolio from start to finish.

If you enjoy a fast-paced environment, are motivated by results, and want a career where your communication and problem-solving skills make a real impact, we’d love to meet you.

Rewards for Collections Account Manager:

• Compensation: $17-$20/hr
• Hourly pay + monthly bonus
• Full benefits- Health, Dental, Vision, PTO, 401k
• Career growth opportunities
• Industry-best customer program

Responsibilities for Collections Account Manager:

• Collections, customer service, customer retention
• Assist with lending/credit origination
• Help ensure branch compliance
• Demonstrate a high level of customer service
• Work with consumer finance software

Hours for Collections Account Manager:

• Full-time (40 hours)
• 100% onsite
• No Sundays
• Work most Saturdays (shorter day) with a weekday off
• Location hours: Monday - Thursday 9am-6pm, Friday 8am-7pm, Sat 8am-1pm
• Shifts will vary
• Overtime as needed with OT pay

Requirements for Collections Account Manager:

• 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, or related experience
• Good communication, computer & customer service skills
• Able to work the hours listed & 100% onsite
• Able to pass a background check