Collections Account Manager

Byrider; Carrollton Township (MI); Vor Ort; USD 23.000 - 28.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

PTO

401k

Career growth

Customer program

Zusammenfassung

Byrider in Saginaw, MI is seeking a Collections Account Manager (Consumer Finance) to manage accounts, resolve payment concerns, and help customers stay on track.

The role is full-time, 100% onsite, with a strong emphasis on communication and problem solving to balance customer relationships with company goals. Compensation and growth opportunities are provided, with an industry-leading customer program.

Qualifikationen

• 2+ years of collections, customer retention, management, or related experience.
• Good communication, computer & customer service skills.
• Able to work the hours listed & 100% onsite.
• Able to pass a background check.

Aufgaben

• Collections, customer service, customer retention
• Assist with lending/credit origination
• Help ensure branch compliance
• Demonstrate a high level of customer service
• Work with consumer finance software

Kenntnisse

Collections

Customer retention

Management

Call center

Team leadership

Customer service

Tools

Finance software

Jobbeschreibung

Byrider - 6011 Bay Road Saginaw MI 48604

Collections Account Manager (Consumer Finance)

Immediate hire!

Are you a strong communicator who knows how to build relationships, solve problems, and get results? We’re looking for aCollections Account Managerto join our team and work directly with customers to manage accounts, resolve payment concerns, and help customers stay on track.

This is a great opportunity for someone who isconfident, motivated, and comfortable having financial conversationswhile providing excellent customer service. You’ll balance customer relationships with company goals, negotiate payment solutions, and take ownership of your portfolio from start to finish.

If you enjoy a fast-paced environment, are motivated by results, and want a career where your communication and problem-solving skills make a real impact, we’d love to meet you.

Rewards for Collections Account Manager:

• Compensation: $17-$20/hr
• Hourly pay + monthly bonus
• Full benefits- Health, Dental, Vision, PTO, 401k
• Career growth opportunities
• Industry-best customer program

Responsibilities for Collections Account Manager:

• Collections, customer service, customer retention
• Assist with lending/credit origination
• Help ensure branch compliance
• Demonstrate a high level of customer service
• Work with consumer finance software

Hours for Collections Account Manager:

• Full-time (40 hours)
• 100% onsite
• No Sundays
• Work most Saturdays (shorter day) with a weekday off
• Location hours: Monday - Thursday 9am-6pm, Friday 8am-7pm, Sat 8am-1pm
• Shifts will vary
• Overtime as needed with OT pay

Requirements for Collections Account Manager:

• 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, or related experience
• Good communication, computer & customer service skills
• Able to work the hours listed & 100% onsite
• Able to pass a background check