Collection Specialist

Mindlance; Exton (PA); On-site; USD 45,000 - 65,000; Full time

Job summary

A national recruiting company is hiring for a role focused on Accounts Receivable Collection. The position requires 2-5 years of experience in B2B Collections and includes responsibilities such as managing disputes and preparing reports. Strong customer focus and excellent interpersonal skills are crucial. The role offers a business casual work environment, with a schedule from Monday to Friday, 8:30 AM to 5:00 PM, and the company will provide a vehicle for the role.

Qualifications

• 2-5 years of experience working in Accounts Receivable B2B Collections.
• Basic computer skills in Microsoft Office Suite.
• Experience in Animal Health, Pharmaceutical industry, or Medical Device preferred.

Responsibilities

• Support day-to-day activities of the US Collections Portfolio.
• Responsible for Collections and engagement with Key Account Customers.
• Manage disputes, deductions, and late payments.
• Coordinate with Customer Service to enhance customer experience.
• Prepare periodic and ad-hoc reports for the B2B Customer Collection portfolio.

Skills

Accounts Receivable B2B Collections

Customer focus

Analytical skills

Interpersonal skills

Basic computer skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com. Its a simple route driver job and company will be providing the car.

Job Description

M-F 8:30am -5:00pm

Business Casual dress code

This position will report to the Collections Manager and will coordinate and support the execution of the Accounts Receivable Collection process for the United States Animal Health customer portfolio.

Key Responsibilities:

• Support supervisor on day-to-day activities and deliverables of the US Collections Portfolio
• Responsible for Collections for the United States which include: Daily engagement with Key Account Customers
• Manage and execute Dunning Process
• Follow up on disputes, deductions, late payments, issues which delay payment of invoice etc.
• Liaise with Customer Service group to enhance Customer experience by resolving timely
• Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the assigned B2B Customer Collection portfolio as requested by management
• Proactively identify issues and risks within the applicable areas and support their timely resolution by escalating issues to the Collections Lead as required
• Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency financial concerns
• Assist Collections Lead and Global Director to identify and implement process improvement initiatives and best practices
• Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures.

Experience:

• 2-5 years of experience working in Accounts Receivable B2B Collections experience
• Basic computer skills (e.g. Microsoft Word, Excel and Access)
• Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry or Medical Device (preferred, not required)

Key Attributes of this role:

• Capable of working independently and applying analytical skills in the collection processes
• Experience in handling high volume account portfolios and balancing multiple priorities
• Ability to work in culturally diverse teams
• Customer focused with excellent interpersonal and communication skills

Qualifications

Experience:

• 2-5 years of experience working in Accounts Receivable B2B Collections experience
• Basic computer skills (e.g. Microsoft Word, Excel and Access)
• Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry or Medical Device (preferred, not required)

Additional Information

All your information will be kept confidential according to EEO guidelines.