Colleague Technical Consultant

Strata Information Group; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, Vision, Dental & Life

Disability insurance

Parental leave

Vacation & holidays

401(k) with employer contribution

Pet insurance

Professional development opportunities

Flexible work-life balance

Projects in higher education

Job summary

Strata Information Group (SIG) seeks a versatile Colleague ERP Technical Consultant to support, migrate, and integrate Ellucian Colleague ERP systems for higher education clients. This role can focus on programming or system administration, with the opportunity to grow in the other area.

You’ll work directly with clients to understand needs, configure solutions, and provide ongoing technical support, with pathways in Envision/UniBasic programming (plus JavaScript/React) or in API integration,

Qualifications

• Strong understanding of Colleague's functional and technical aspects with ability to configure, extend, and integrate system capabilities.
• Experience with Envision and UniBasic; knowledge of JavaScript/React, PostgreSQL, and data mappings for Ellucian Experience/Insights.
• Experience with APIs, JSON, XML and modern integration technologies.
• Experience with Colleague system administration, backups, releases, and monitoring.
• Proficiency in Colleague Self-Service, Envision, Workflow, ELF, and Colleague Studio.
• Excellent customer communication and problem-solving skills.
• Ability to diagnose and resolve complex Colleague issues.

Responsibilities

• Implement and configure Colleague software and connected apps.
• Consult with clients to understand requirements and recommend solutions.
• Provide ongoing technical support for Ellucian Colleague.
• Manage multiple project timelines and deliverables, ensuring milestones are met.
• Troubleshoot client Colleague issues with innovative solutions.

Skills

Colleague knowledge

Envision UniBasic

JavaScript React

PostgreSQL

APIs JSON XML

System administration

ELF programming

Colleague Studio

Customer support

Troubleshooting

Tools

Colleague Self-Service

Envision

Workflow

ELF programming

Colleague Studio

SQL

Job description

Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded partner within the higher‑education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands‑on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale.

Position Summary

We’re seeking a versatile and self-directed Colleague ERP Technical Consultant to support, enhance, migrate, and integrate Ellucian’s Colleague ERP systems for our clients. This role is ideal for professionals with strong skills in either programming or system administration/integration—along with a willingness to expand into the other area.

You’ll collaborate directly with clients to understand their needs, configure solutions, and provide ongoing technical support. The position offers two primary paths of specialization:

1. Programming and Development Focus
   Ideal for candidates with experience in Colleague programming, especially using Envision and UniBasic. Familiarity with or a willingness to learn modern tools such as JavaScript and React for Ellucian Experience SDK card development is highly valued.

2. System Administration and Integration Focus
   Suited for professionals skilled in system administration, integrations, and managing Colleague environments. Experience with release management, API configuration, and light Envision/UniBasic programming is a plus.

Full and Part-Time opportunities are available.

Key Responsibilities

• Implementation and Configuration : Collaborate with and assist clients with implementing Colleague software suite and connected applications.
• Client Consultation : Engage with clients to understand their specific requirements, provide recommendations, and ensure that solutions align with their business processes.
• Technical Support: Provide ongoing technical support and troubleshooting for the Ellucian Colleague system, resolving issues promptly and efficiently.
• Project Management : Manage multiple project timelines and deliverables, setting priorities and ensuring that all milestones are met and client expectations are exceeded.
• Troubleshoot: Offer innovative solutions to clients’ technical requests on their Colleague software suite.

Required Qualifications:

• Ellucian Colleague Knowledge : Strong understanding of Colleague’s functional and technical aspects, with the ability to configure, extend, and integrate system capabilities effectively.
• Programming Expertise (if applicable):
  • Ability to work with or learn Envision and UniBasic for Colleague programming
  • Ability to work with or learn JavaScript, React, PostgreSQL, etc. for Ellucian Experience, Data Connect, Insights and others.
  • Understanding of APIs, JSON, XML and other next generation technologies and data mappings.
• System Administration & Environment Management (if applicable):
  • Experience with Colleague system administration, setup, and proactive monitoring.
  • Proficient in managing system backups, updates, and new release installations.
  • Experience with Colleague release installations, updates, and troubleshooting, ensuring smooth version transitions.
• Ellucian Self-Service and Core Tools : Proficiency in Colleague Self-Service, Envision, Workflow, ELF programming, and Colleague Studio.
• Customer-Centric Problem-Solving : Strong communication skills with a customer-service approach, capable of translating technical issues into clear, actionable terms for users.
• Troubleshooting and Support : Ability to diagnose and resolve complex technical and functional Colleague issues.

Preferred Qualifications

• Data Conversion and Migration : Hands‑on experience with data migration/conversion processes geared towards SaaS migrations.
• SQL Proficiency : Advanced skills in SQL for data queries, manipulation, and reporting.
• API Integrations : Proficiency in configuring and troubleshooting API integrations (REST, SOAP).
• Cloud and SaaS Solutions : Experience with cloud technologies (e.g., Azure, AWS) and SaaS deployments.
• Single Sign-On (SSO): Experience with SSO implementation (SAML, OAuth).
• Ethos Tools Expertise :
  • Ellucian Experience: Custom card development, UI enhancements.
  • Data Connect: Creation and management of integration pipelines.
  • Intelligent Processes: Automated workflows to streamline processes.
  • Insights: Leveraging data insights for decision-making.
  • Intelligent Learning Platform (ILP): Integration with learning management systems.

Travel Requirements : Willingness to travel up to 10% for on‑site support and client engagement

Pay and Benefits (Full Time)

• The salary range is $90,000 to $120,000 + Annual Bonus
• Health, Vision, Dental & Life Insurance
• Short & Long Term Disability
• Paid Parental Leave
• 3 Weeks Vacation, Sick Leave & Paid Holidays
• 401(K) with a 5% Employer Contribution
• Pet Insurance
• Opportunities for professional development and a collaborative team of experts.
• Flexible and supportive work-life balance culture.
• Exposure to innovative projects within the higher education sector.

The listed salary range for this position is indicative and subject to adjustment based on the candidate’s unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.

SIG is an Equal Employment Opportunity employer

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