Collaborative Call Center Manager — Lead with Data & Mentorship

Energy Innovation Corp; Rock Hill (SC); On-site; USD 91,000 - 129,000; Full time

Benefits offered by this job

Mentorship

Flexible schedule

Benefits

Job summary

Bed Bath & Beyond in Rock Hill, SC is hiring a Call Center Manager to own post-sale engagement, mentor teams, and drive collaboration across the sales marketing workflow. This role emphasizes storytelling with data, leadership of manager-level initiatives, and translating dashboards into actionable conversations on the floor.

With a competitive salary of $91,000–$129,000 per year, plus mentorship, benefits, and a flexible schedule that respects local life, you’ll help keep client-centric sales

Qualifications

• Collaboration mindset and enthusiastic teamwork.
• Storytelling instincts to turn data into decisions.
• Proven leadership experience guiding manager-level initiatives.
• Proven track record delivering results as a Call Center Manager.

Responsibilities

• Own the post-sale check-in that turns clients into references.
• Pair Mentoring insight with gut feel to rank the hottest leads.
• Push Collaboration adoption so the SC team stops flying blind.
• Translate Conflict Resolution dashboards into stories the sales floor actually uses.
• Craft messaging tailored to sales marketing buyers and decision-makers.
• Run point on trade shows and pop-ups throughout SC.

Skills

Collaboration mindset

Storytelling

Leadership experience

Call Center Manager experience

Job description

Bed Bath & Beyond in Rock Hill, SC is hiring a Call Center Manager to own post-sale engagement, mentor teams, and drive collaboration across the sales marketing workflow. This role emphasizes storytelling with data, leadership of manager-level initiatives, and translating dashboards into actionable conversations on the floor.

With a competitive salary of $91,000–$129,000 per year, plus mentorship, benefits, and a flexible schedule that respects local life, you’ll help keep client-centric sales