Collaboration Platform Administrator — Secure Digital Toolchain

tangramflex; Bath Township (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

Tangram Flex is seeking a Collaboration Platform Administrator to manage digital engineering tools in a secure, enterprise-grade environment at WPAFB, Fairborn, Ohio. You will handle end-to-end workflows, user support, and security compliance across Jama Connect, Jira, Confluence, and GitLab.

The role requires DoD clearance eligibility, 2+ years with Jama Connect and Atlassian tools, and experience in security audits. Travel and on-site collaboration with Air Force and Navy teams are expected.

Qualifications

• Bachelor’s degree in Information Systems, Business Systems, Systems Engineering, Cybersecurity, or related field (or equivalent experience)
• Must be able to obtain a DoD Security Clearance. U.S. Citizenship is required to obtain a U.S. Government Security Clearance.
• 2+ years of experience with Jama Connect (requirement management)
• 2+ years of experience with Jira & Confluence (work management)
• 2+ years of experience with Jira Service Desk ticketing system
• Experience administering user accounts, roles, permissions, and project-level access controls
• Experience performing security audits within DoD CUI and Secret environments

Responsibilities

• Support administrative duties for digital engineering and support tools
• Provide troubleshooting, guidance, and support to users
• Maintain requirements workflows that support end-to-end traceability links across Digital Engineering tools and processes
• Provide stakeholder engagement and customer support for geographically separated teams, facilitating communication, gathering requirements, tracking issues, and communicating system changes
• Support tool operations within multiple security level environments in accordance with applicable organizational security, access, and handling procedures
• Serve as the secondary security point of contact for digital engineering tools; assist in coordinating security-related requirements, access management, compliance activities, and issue resolution at all applicable organizational levels
• Develop and maintain process documentation, such as including standard operating procedures, system configuration documentation, onboarding materials, workflow diagrams, configuration records, troubleshooting guides, and user-reference materials
• Support training, onboarding, and recurring user engagement activities for new and existing system users
• Participate in regular administration team meetings to prioritize user support requests, operational issues, system enhancements, and maintenance activities

Skills

Security clearance

Jama Connect

Jira

Confluence

GitLab

User support

Education

Bachelor’s degree in Information Systems or related field

DoD security clearance eligibility

Tools

Jama Connect

Jira

Confluence

GitLab

Jama REST API

Planview

GitLab Interchange

Job description

Tangram Flex is seeking a Collaboration Platform Administrator to manage digital engineering tools in a secure, enterprise-grade environment at WPAFB, Fairborn, Ohio. You will handle end-to-end workflows, user support, and security compliance across Jama Connect, Jira, Confluence, and GitLab.

The role requires DoD clearance eligibility, 2+ years with Jama Connect and Atlassian tools, and experience in security audits. Travel and on-site collaboration with Air Force and Navy teams are expected.