A fast-growing U.S.-based roofing and window replacement sales organization built on outbound cold calling. The in-house call center team generates qualified appointments for the closing team, and the company is scaling by raising the performance bar across the board — not just adding headcount.
ROLE OVERVIEW
This is a pure hunting role. You'll spend your day on the phone cold calling homeowner leads to set qualified appointments ("sits") for roofing and window replacement services, plus re-engaging no-shows to bring them back onto the calendar. The company is specifically looking for "sharks" — reps who consistently outperform, not just show up. If you love the grind of high-volume outbound calling and thrive on commission, this is your seat.
KEY RESPONSIBILITIES
- Make high-volume outbound cold calls daily to homeowner leads for roofing and window replacement services
- Log in during the assigned start window (9–11 AM) and get on the dialer right away
- Rehash and re-engage no-show appointments to bring them back onto the calendar
- Book qualified appointments ("sits") for the closing team, following script and qualification standards
- Log all call activity, appointments, and outcomes accurately in GoHighLevel CRM
- Sustain high call volume with a positive, resilient attitude call after call, through rejection
- Join team meetings and ongoing training to sharpen scripts, objection handling, and closing technique
- Stay aligned daily with call center managers and the team via WhatsApp
MUST-HAVE REQUIREMENTS
- Proven high-volume outbound cold calling / telesales background
- Track record of hitting or exceeding "shark"-level metrics (4+ deals/month) in a comparable role
- Advanced spoken English fluency
- Comfortable and experienced with CRM/dialer tools
- Highly organized — able to self-manage a pipeline of leads and no-shows
NICE-TO-HAVE
- Prior experience specifically in roofing, windows, solar, or home improvement cold calling
- Hands-on experience with GoHighLevel specifically
COMMUNICATION & LANGUAGE
- Advanced/fluent spoken English required — 100% of the role is live outbound calling to US homeowners
- Daily coordination with call center managers and team via WhatsApp
- CRM/dialer: GoHighLevel
SCHEDULE & AVAILABILITY
- Monday–Friday, full-time, 40 hrs/week
- Flexible start window between 9:00–11:00 AM
COMPENSATION
- Base: $8/hour USD, paid weekly
- Commission: $25 per appointment "sit" (paid even if it doesn't close) + $100 per closed sale, paid weekly
- Weekly MVP cash bonus for top performer
- Quarterly performance bonus for hitting specific metrics
REMOTE SETUP
Reliable high-speed internet, quiet space suitable for outbound sales calls, headset with clear audio, and equipment meeting Remote Latinos' standard remote-work requirements.
SUCCESS IN THIS ROLE LOOKS LIKE
- 30 days: Fully ramped on GoHighLevel, scripts, and objection handling; running a full day of high-volume calling independently and consistently hitting daily dial targets
- 60 days: Producing at a pace closer to the team's stronger performers, consistently booking qualified sits
- 90 days: Averaging 4+ deals/month (roughly 1 deal/week), operating at "shark" level