Coffeehouse Supervisor

Cup of Joe Cafes, LLC; Alpharetta (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

1 free drink per shift

50% off food

PTO for full-time employees

Quarterly bonuses for attendance &

Profit-sharing bonus potential

Growth opportunities

401(k) retirement plan

Flexible scheduling

Starbucks recognition programs

Job summary

Cup of Joe Cafes, LLC is seeking an experienced Coffeehouse Supervisor for our Starbucks licensed store in the Market District of Alpharetta, GA. You will lead the team, coach partners, manage inventory, and ensure smooth day-to-day operations while delivering the Starbuck s Experience.

The role emphasizes people-first leadership, balancing operations with guest satisfaction, and maintaining store standards across shifts. Strong communication and coaching skills are essential.

Qualifications

• 1–2+ years of supervisory or leadership experience in food service, retail, or hospitality.
• Ability to coach, motivate, and develop a team.
• Able to balance people and operations while maintaining standards.

Responsibilities

• Lead daily store operations with the Coffeehouse Leader to meet goals.
• Coach Baristas and Shift Leads; provide real-time feedback on drinks.
• Oversee inventory: ordering, receiving, and stock levels.
• Assist with scheduling and shift coverage; act as floor leader when needed.
• Ensure consistent Starbucks Experience for every guest.
• Build a strong team culture and drive performance.

Skills

Leadership

Customer service

Team development

Communication

POS proficiency

Scheduling

Tools

POS systems

Scheduling tools

Daily reporting

Job description

About The Role

Cup of Joe Cafes is looking for an experienced, guest-obsessed Coffeehouse Supervisor to join our team at our Starbucks licensed store in the Market District in Alpharetta, GA. One of the most active communities north of Atlanta, this location serves a high-energy mix of commuters, residents, and families who make great coffee a daily priority. If you love leading a team, thrive in a fast-paced environment, and take pride in delivering an exceptional Starbucks experience on every shift, we want to hear from you.

About The Role

Cup of Joe Cafes is looking for an experienced, guest-obsessed Coffeehouse Supervisor to join our team at our Starbucks licensed store in the Market District in Alpharetta, GA. One of the most active communities north of Atlanta, this location serves a high-energy mix of commuters, residents, and families who make great coffee a daily priority. If you love leading a team, thrive in a fast-paced environment, and take pride in delivering an exceptional Starbucks experience on every shift, we want to hear from you.

As a Coffeehouse Supervisor, you'll work side by side with the Coffeehouse Leader to keep the store thriving — helping lead the team, supporting partners, keeping customers happy, and making sure operations run smoothly day to day. From coaching and developing Baristas and Shift Leads to managing inventory and store goals, you'll play a key role in shaping the store's success. This role is all about balancing people and operations — building a strong team culture while driving results and delivering the Starbucks Experience.

What You'll Do

• Partner with the Coffeehouse Leader to lead daily store operations and help drive the store toward its goals
• Coach and develop Baristas and Shift Leads, providing real-time feedback on drink craft, recipes, and Starbucks brand standards
• Help oversee inventory — ordering, receiving, and stock levels — to keep the store fully equipped and guest‑ready
• Support scheduling and shift coverage, stepping in to lead the floor as needed
• Ensure the team consistently delivers the Starbucks Experience to every guest
• Help build and maintain a strong team culture that supports partner engagement and retention
• Monitor store performance against goals and help implement action plans to improve results
• Step in for the Coffeehouse Leader when needed, acting as the floor leader and decision‑maker
• Handle guest concerns with confidence and care, turning a difficult moment into a reason to come back
• Maintain cleanliness, safety, and operational standards across the store

Who You Are

• You have at least 1-2 years of supervisory or leadership experience in food service, retail, or hospitality
• You're a natural leader who can coach, motivate, and develop a team
• You're comfortable balancing people-focused and operations-focused responsibilities
• You communicate clearly — with your team and with your Coffeehouse Leader
• You're detail-oriented — inventory accuracy, drink quality, and store standards matter to you
• You stay calm and focused under pressure and can make quick decisions on the floor
• You're genuinely warm with guests and partners alike — hospitality isn't a script for you, it's just how you operate
• You're comfortable with the tech side of the role: POS systems, scheduling tools, and daily reporting
• Starbucks experience is a plus but not required — we can teach the craft; we can't teach the attitude
• You're comfortable following Starbucks appearance standards (solid black top, black or khaki bottoms, slip‑resistant shoes, apron provided) — full dress code shared at interview

What We Offer

• $18 – $20/hr + Tips — competitive pay based on experience
• Medical, dental, and vision insurance available for full‑time employees
• 1 free drink per shift in your reusable cup + 50% off additional drinks
• PTO available for full‑time employees
• 50% off food items every shift
• Quarterly performance bonuses for attendance & standards
• 30% off retail merchandise including packaged coffee
• $500 Coffee Master certification bonus
• Flexible scheduling — we work around your life
• Profit‑sharing bonus potential tied to store performance
• Real growth path — we promote from within
• Work in Alpharetta's vibrant Market District, one of Metro Atlanta's most sought‑after communities
• A family‑run company where you're known by name, not a number
• Starbucks recognition programs and brand training
• 401(k) retirement plan available

Requirements

• Must be 18 or older
• 1-2+ years of supervisory or leadership experience in food service, retail, or hospitality
• Able to stand for extended periods and lift up to 30 lbs
• Available for a mix of morning, midday, and closing shifts including weekends
• Must be authorized to work in the United States
• Food handler certification required (or ability to obtain within 30 days of hire)

About Cup Of Joe Cafes

Cup of Joe Cafes, LLC is a Starbucks licensed operator with locations across the Gulf Coast and Southeast. Our Market District location in Alpharetta serves one of the most dynamic communities north of Atlanta — a high‑energy mix of commuters, residents, and families who make great coffee a non‑negotiable part of their day. We run a high‑volume operation with a small‑business mentality: every team member matters, every guest interaction counts, and we genuinely invest in the people who show up for us.

Every day, we go to work hoping to do two things: share great coffee with our friends and help make the world a little better. It was true when the first Starbucks opened in 1971, and it’s just as true today. Our mission to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. Today, with more than 15,000 stores in 50 countries, Starbucks is the premier roaster and retailer of specialty coffee in the world. And with every cup, we strive we bring both our heritage and an exceptional experience to life.