Coffeehouse Shift Supervisor: Lead with Craft & People

Starbucks Corp.; Smithfield (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Parental leave

Vacation time

401(k) match

Tuition coverage

Job summary

Starbucks Coffee Company in Smithfield, NC is seeking a shift supervisor who will lead with craft and heart to create a welcoming space for our community. You will coach and coordinate team members, maintain beverage and food standards, and ensure cash handling and safety procedures are followed.

The role offers growth opportunities and comprehensive benefits for partners, including health coverage, retirement plans, and education support.

Qualifications

• Direct teams and delegate tasks to ensure smooth service.
• Provide friendly, effective customer interactions and resolve issues.
• Communicate clearly with colleagues to maintain standards.
• Understand retail environment and store policies for safety and service.
• Build positive relationships with customers and team members.

Responsibilities

• Maintain regular and punctual attendance and be flexible with hours.
• Lead with craft and heart to create a welcoming space for customers.
• Prepare beverages and foods to standard recipes, adapting as needed.
• Delegate tasks to multiple employees and coordinate shifts.
• Uphold store safety, cash handling, and procedural standards.

Skills

Directing others

Customer interaction

Effective communication

Retail knowledge

Team player

Relationship building

Job description

Starbucks Coffee Company in Smithfield, NC is seeking a shift supervisor who will lead with craft and heart to create a welcoming space for our community. You will coach and coordinate team members, maintain beverage and food standards, and ensure cash handling and safety procedures are followed.

The role offers growth opportunities and comprehensive benefits for partners, including health coverage, retirement plans, and education support.