Coffeehouse Shift Supervisor - Lead with Craft & Heart

Starbucks Corp.; Greenville (NC); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Tuition coverage via Starbucks College

Paid vacation and parental leave

Job summary

Starbucks Coffee Company in Greenville, NC is seeking a Shift Supervisor to lead daily operations with craft and heart, ensuring a welcoming space for our community. You will coach partners, maintain quality beverages and food, and model outstanding customer service.

You will collaborate with the team to meet store standards, manage cash handling, safety, and shift goals while supporting growth opportunities and a comprehensive benefits package.

Qualifications

• Regular attendance and punctuality with or without accommodation
• Flexible hours including mornings, evenings, weekends, nights and holidays
• Adhere to store policies: quality beverages/food, cash handling, safety and security
• 6+ months in a role with customer interaction
• 6+ months in delegating tasks to 2+ employees

Responsibilities

• Lead shift and direct work of teammates
• Coach partners and delegate tasks
• Prepare beverages/food to standard recipes or customer modifications
• Ensure store safety and security and maintain cleanliness
• Deliver exceptional customer service and handle cash accurately

Skills

Customer service

Team leadership

Food preparation

Cash handling

Communication

Job description

Starbucks Coffee Company in Greenville, NC is seeking a Shift Supervisor to lead daily operations with craft and heart, ensuring a welcoming space for our community. You will coach partners, maintain quality beverages and food, and model outstanding customer service.

You will collaborate with the team to meet store standards, manage cash handling, safety, and shift goals while supporting growth opportunities and a comprehensive benefits package.