Coffeehouse Shift Supervisor — Lead with Craft & Community

Starbucks Corp.; Scottsdale (AZ); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Paid vacation

Job summary

Starbucks Coffee Company in Scottsdale, AZ seeks a shift supervisor to lead cafe operations with craft and heart, ensuring a welcoming space for the community. You will guide beverage and food preparation, coach team members, and uphold store policies and safety standards.

The role emphasizes developing staff through hands-on coaching, maintaining quality, and delivering consistent customer experiences across busy shifts.

Qualifications

• 6+ months of experience interacting with customers and fulfilling requests.
• At least 6 months of experience delegating tasks to others and coordinating two or more employees.
• Prepare and coach the preparation of beverages/food to standard recipes or customized for customers.

Responsibilities

• Lead shift and ensure quality beverages and food to standard recipes.
• Coach and delegate tasks to team members to ensure smooth operation.
• Uphold store policies, safety, cash handling and security during shifts.
• Deliver excellent customer service and foster a welcoming environment.

Skills

Direct others

Communication

Retail knowledge

Teamwork

Interpersonal skills

Relationship building

Job description

Starbucks Coffee Company in Scottsdale, AZ seeks a shift supervisor to lead cafe operations with craft and heart, ensuring a welcoming space for the community. You will guide beverage and food preparation, coach team members, and uphold store policies and safety standards.

The role emphasizes developing staff through hands-on coaching, maintaining quality, and delivering consistent customer experiences across busy shifts.