Coffeehouse Shift Supervisor: Lead with Craft

Starbucks Corp.; Garden Grove (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition assistance

Paid time off

Holiday pay

Stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the local community.

You will coach team members, ensure quality beverages and food, and uphold store standards while delivering friendly service and maintaining safety. This role offers growth through extensive partner benefits and flexible scheduling in a busy coffeehouse environment.

Qualifications

• Maintain regular attendance and punctuality, with or without accommodation.
• Available for flexible hours including mornings, evenings, weekends, nights and holidays.
• Meet store policies: quality beverages and food, cash handling, safety, with accommodations.
• Six months of experience interacting with customers.
• Six months of experience delegating tasks to two or more employees.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for customers.
• Ensure beverages and food are prepared to standard recipes or customized per customer requests.
• Coach and delegate tasks to team members to ensure smooth shift operations.
• Maintain store safety and security, and uphold store policies and standards.

Skills

Direct the work of others

Oral communication

Interpersonal skills

Teamwork

Customer service

Retail knowledge

Learn quickly

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the local community.

You will coach team members, ensure quality beverages and food, and uphold store standards while delivering friendly service and maintaining safety. This role offers growth through extensive partner benefits and flexible scheduling in a busy coffeehouse environment.