Coffeehouse Shift Supervisor: Lead Craft & Team

Starbucks Corp.; Chicago (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition coverage via Starbucks College

401(k) with employer match

Job summary

Starbucks Corp. is seeking a shift supervisor to lead our team in delivering world-class service in a welcoming store environment. You will coach partners, ensure consistent beverage and food quality, manage cash handling, and uphold store safety and security during shifts.

You will collaborate with team members to meet guest needs, maintain strong relationships within the community, and support a positive, inclusive workplace aligned with Starbucks standards.

Qualifications

• Six months of customer-facing experience.
• Experience delegating tasks to others and coordinating two or more staff.
• Ability to direct the work of others and learn quickly.
• Effective oral communication skills in a retail environment.

Responsibilities

• Lead with craft and heart to ensure a welcoming Starbucks space.
• Maintain quality beverages and food products in line with recipes and store standards.
• Handle cash and ensure store safety and security with or without accommodations.
• Coach and support team members during shifts to meet demand and uphold service levels.

Skills

Attendance

Flexible hours

Customer service

Food & beverage prep

Delegation

Task coordination

Direct supervision

Communication

Retail knowledge

Team player

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead our team in delivering world-class service in a welcoming store environment. You will coach partners, ensure consistent beverage and food quality, manage cash handling, and uphold store safety and security during shifts.

You will collaborate with team members to meet guest needs, maintain strong relationships within the community, and support a positive, inclusive workplace aligned with Starbucks standards.