Coffeehouse Shift Supervisor: Lead Craft & Guest Care

Starbucks Corp.; Pittsburg (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Coffee Company seeks a Shift Supervisor to lead daily operations and maintain a welcoming coffeehouse environment. You will coach team members, ensure quality beverages and food, and uphold store safety while delivering excellent customer service to our community.

In this role you’ll delegate tasks, manage cash handling, and support scheduling while embracing Starbucks benefits and growth opportunities offered to partners.

Qualifications

• Six months of experience in a role requiring constant interaction with customers
• Experience delegating tasks to others and coordinating two or more employees
• Ability to direct work and learn quickly
• Strong interpersonal and teamwork skills
• Knowledge of retail environment and store policies

Responsibilities

• Lead shift operations with craft and heart to ensure a welcoming space
• Oversee beverage and food preparation to standard recipes
• Coach teammates and delegate tasks to maintain smooth service
• Uphold cash handling, safety, and security procedures
• Provide excellent customer service and build community relationships
• Support scheduling and shift coverage as needed

Skills

Team leadership

Customer service

Communication

Cash handling

Food & beverage prep

Adaptability

Store safety

Job description

Starbucks Coffee Company seeks a Shift Supervisor to lead daily operations and maintain a welcoming coffeehouse environment. You will coach team members, ensure quality beverages and food, and uphold store safety while delivering excellent customer service to our community.

In this role you’ll delegate tasks, manage cash handling, and support scheduling while embracing Starbucks benefits and growth opportunities offered to partners.