Coffeehouse Shift Supervisor: Lead Craft & Service

Starbucks Corp.; Riverview (MI); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition assistance

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead our store team, delivering quality beverages and food while maintaining a welcoming environment for customers. You will coach staff, manage daily operations, and ensure safety and cash handling compliance. Flexibility for early mornings, evenings, weekends, and holidays is expected.

We value strong interpersonal skills and teamwork to brighten every customer interaction and support store standards and policy adherence across shifts.

Qualifications

• Six months of experience in a role requiring constant interaction with customers and fulfilling requests.
• Ability to direct the work of others and delegate tasks to a small team.
• Excellent verbal communication and interpersonal skills for a busy customer-facing environment.
• Knowledge of the retail environment and store policies.
• Ability to work as part of a team and build relationships with customers and colleagues.

Responsibilities

• Lead store operations and ensure service quality.
• Coach and guide teammates to prepare beverages and food to standard recipes.
• Manage cash handling, safety and security in the store.
• Ensure attendance, punctuality, and flexibility in shift coverage.
• Support a welcoming, customer-focused store environment.

Skills

Direct others

Oral communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead our store team, delivering quality beverages and food while maintaining a welcoming environment for customers. You will coach staff, manage daily operations, and ensure safety and cash handling compliance. Flexibility for early mornings, evenings, weekends, and holidays is expected.

We value strong interpersonal skills and teamwork to brighten every customer interaction and support store standards and policy adherence across shifts.