Coffeehouse Shift Supervisor: Lead Craft & Service

Starbucks Corp.; Ankeny (IA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) retirement plan

Paid time off

Employee discounts

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the community. You will direct the team, deliver quality beverages and food, and uphold safety standards during your shift.

The role requires strong communication, the ability to coach others, and flexibility to work mornings, evenings, weekends, and holidays. Join a team focused on growth, benefits, and customer connection.

Qualifications

• Minimum 6 months experience in a role requiring customer interactions.
• Experience delegating tasks and coordinating teams.
• Flexible availability including early mornings, evenings, weekends, nights and holidays.
• Ability to coach food and beverage preparation to standard recipes.

Responsibilities

• Lead store shift by directing team and ensuring quality beverages and food.
• Maintain store policies, safety and security.
• Provide excellent customer service and resolve issues.
• Support training and development of partners.

Skills

Customer interaction

Team leadership

Communication

Interpersonal skills

Food & beverage preparation

Cash handling

Tools

POS systems

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the community. You will direct the team, deliver quality beverages and food, and uphold safety standards during your shift.

The role requires strong communication, the ability to coach others, and flexibility to work mornings, evenings, weekends, and holidays. Join a team focused on growth, benefits, and customer connection.