Coffeehouse Shift Supervisor: Lead Craft & Customer Care

Starbucks Corp.; West Derry (NH); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Paid vacation

Paid parental leave

Job summary

Starbucks Corp. is hiring a shift supervisor to lead a high-performing team in a welcoming neighborhood store in New Hampshire. You will ensure quality beverages, food, and service while coaching partners and coordinating tasks to meet guest needs.

The role emphasizes safety, attendance, and flexible scheduling within a supportive environment. As a Starbucks partner, you gain access to comprehensive benefits, including health and dental insurance, a 401(k) plan with employer match, paid

Qualifications

• Six months of experience in front-line customer service.
• Experience delegating tasks and coordinating teams.
• Ability to direct the work of others and learn quickly.
• Strong verbal and interpersonal communication across diverse groups.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Ensure quality beverages and food to standard recipes.
• Coach teammates and allocate tasks to maintain smooth service.
• Uphold store safety, security, and loss-prevention practices.

Skills

Customer service

Team leadership

Communication skills

Interpersonal skills

Retail environment

Attendance punctuality

Flexibility

Cash handling

Safety awareness

Coaching

Job description

Starbucks Corp. is hiring a shift supervisor to lead a high-performing team in a welcoming neighborhood store in New Hampshire. You will ensure quality beverages, food, and service while coaching partners and coordinating tasks to meet guest needs.

The role emphasizes safety, attendance, and flexible scheduling within a supportive environment. As a Starbucks partner, you gain access to comprehensive benefits, including health and dental insurance, a 401(k) plan with employer match, paid