Coffeehouse Shift Supervisor: Lead with Craft & Care

Starbucks Corp.; San Antonio (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition coverage

Paid vacation

Parental leave

Discounted meals

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a team in delivering high-quality beverages and customer service in a welcoming store environment.

Responsibilities include coaching staff, ensuring safety and store policies, handling cash, and maintaining a consistent, positive customer experience. Flexible scheduling and opportunities for growth are available as part of a supportive benefits package.

Qualifications

• Stable attendance and punctuality, with or without accommodations.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Six months in a customer-facing role handling requests and inquiries.
• Ability to coach food/beverage preparation per standard recipes.

Responsibilities

• Lead daily operations and maintain quality beverages and food.
• Coach and supervise team members on tasks and customer service.
• Ensure store policies, safety, and cash handling standards are followed.
• Deliver excellent customer service and build relationships with customers.
• Maintain a welcoming, clean, and organized Starbucks environment.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Learn quickly

Cash handling

Safety awareness

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a team in delivering high-quality beverages and customer service in a welcoming store environment.

Responsibilities include coaching staff, ensuring safety and store policies, handling cash, and maintaining a consistent, positive customer experience. Flexible scheduling and opportunities for growth are available as part of a supportive benefits package.