Coffee Shop Shift Supervisor: Lead with Craft & Community

Starbucks Corp.; Concord (NH); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition assistance

Paid vacation

Paid parental leave

Sick time

Holiday pay

Job summary

Starbucks Corp. in Concord, NH is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee daily store operations, maintain quality beverages and food, and model exceptional customer service.

You will coach and delegate tasks to team members, manage cash handling and safety, and support partner growth through development experiences and the company benefits program.

Qualifications

• Six months of experience in a customer-facing role.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Delegate tasks to other employees and coordinate the tasks of two or more employees.
• Meet store operating policies and standards, including cash handling and store safety.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Ensure quality beverages and food products are prepared to standard recipes.
• Direct and coordinate team tasks to maintain smooth store operations.
• Model strong customer service, cash handling, and store safety practices.

Skills

Direct the work of others

Customer service

Oral communication

Retail knowledge

Teamwork

Interpersonal skills

Leadership

Food/beverage prep

Job description

Starbucks Corp. in Concord, NH is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee daily store operations, maintain quality beverages and food, and model exceptional customer service.

You will coach and delegate tasks to team members, manage cash handling and safety, and support partner growth through development experiences and the company benefits program.