Coffeehouse Shift Supervisor — Lead & Craft

Starbucks Corp.; Costa Mesa (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via SAP (Starbucks)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and delivering quality beverages and food.

The role emphasizes directing team tasks, coaching beverage preparation, and upholding store standards, safety, and customer service during flexible hours including early mornings, evenings, weekends, nights, and holidays.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to prepare and coach the preparation of beverages and food to standard recipes.
• Experience delegating tasks to two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Direct and coordinate tasks of team members on shift.
• Coach and ensure beverage and food preparation meets standard recipes and customer requests.
• Maintain store policies, safety, and security.
• Support development experiences and participate in benefits and programs as offered.

Skills

Attendance and punctuality

Flexible hours

Customer interaction

Delegation

Teamwork

Oral communication

Retail knowledge

Interpersonal skills

Relationship building

Direct work

Quick learner

Tools

POS system

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and delivering quality beverages and food.

The role emphasizes directing team tasks, coaching beverage preparation, and upholding store standards, safety, and customer service during flexible hours including early mornings, evenings, weekends, nights, and holidays.