Coffeehouse Shift Leader - Craft, Lead, Grow

Starbucks Corp.; New Jersey; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid vacation

Sick time

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will coach team members to prepare beverages and food to standard recipes, manage guest requests, and ensure safety and quality across shifts.

The role emphasizes flexible hours, strong communication, and teamwork, with comprehensive benefits and growth opportunities through the Starbucks partner program.

Qualifications

• Six months of customer-facing experience.
• Ability to lead and coordinate team tasks.
• Strong communication and interpersonal skills.
• Cash handling and store safety knowledge.
• Flexible availability including weekends and holidays.
• Able to learn quickly in a fast-paced retail environment.

Responsibilities

• Direct and coach team to prepare quality beverages and food to standard recipes.
• Ensure accuracy in order fulfillment and cash handling.
• Maintain store safety and security per policies.
• Offer excellent customer service and address requests.
• Support scheduling and task delegation during shifts.

Skills

Customer service

Team leadership

Communication

Cash handling

Retail knowledge

Attendance

Fast learner

Interpersonal skills

POS systems

Tools

POS systems

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will coach team members to prepare beverages and food to standard recipes, manage guest requests, and ensure safety and quality across shifts.

The role emphasizes flexible hours, strong communication, and teamwork, with comprehensive benefits and growth opportunities through the Starbucks partner program.