Coffeehouse Shift Leader: Craft, Lead & Connect

Starbucks Corp.; New Castle (DE); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) with employer match

Tuition coverage

Paid time off

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, creating a welcoming space for the community and ensuring quality beverages and food.

You will coach team members, delegate tasks, uphold store policies, and maintain safety, cash handling, and exceptional customer service across all hours. Starbucks supports growth with extensive benefits and tuition coverage.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• At least six (6) months of experience delegating tasks to other employees and coordinating the work of two or more teammates.
• Availability to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Maintain regular attendance and punctuality.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Meet store operating policies and standards, including cash handling and store safety and security.

Responsibilities

• Lead with craft and heart to make the Starbucks coffeehouse a welcoming space for your community.
• Direct operations to ensure quality beverages and food per standard recipes and customer requests.
• Coach and supervise team members; delegate tasks to others.
• Uphold store safety, cash handling and policy adherence across all shifts.

Skills

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, creating a welcoming space for the community and ensuring quality beverages and food.

You will coach team members, delegate tasks, uphold store policies, and maintain safety, cash handling, and exceptional customer service across all hours. Starbucks supports growth with extensive benefits and tuition coverage.