Coffeehouse Shift Lead — Team Growth & Craft

Starbucks Corp.; Cortland (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company in Cortland, OH is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community and ensuring quality beverages and food. You will guide the team through each shift, modeling service excellence and adherence to store standards.

The role emphasizes coaching, task delegation, and maintaining safety and store policies. Comprehensive benefits and growth opportunities accompany this position.

Qualifications

• Six months of experience in a position that required interacting with customers and fulfilling requests.
• Experience delegating tasks to two or more employees.
• Ability to direct the work of others.
• Comfort with flexible hours including early mornings, evenings, weekends, holidays.
• Knowledge of the retail environment and cash handling.

Responsibilities

• Lead store operations and customer service during shifts.
• Coach food and beverage preparation to standard recipes or tailored requests.
• Delegate tasks to team members and oversee two or more staff.
• Maintain store safety and security and follow policies.

Skills

Customer service

Team leadership

Communication

Flexibility

Attendance

Job description

Starbucks Coffee Company in Cortland, OH is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community and ensuring quality beverages and food. You will guide the team through each shift, modeling service excellence and adherence to store standards.

The role emphasizes coaching, task delegation, and maintaining safety and store policies. Comprehensive benefits and growth opportunities accompany this position.