Coffeehouse Shift Lead: Lead, Learn & Delight Guests

Starbucks Corp.; Hollister (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) employer match

Starbucks College Achievement Plan

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a bustling store with craft and heart. You will direct daily operations, coach teammates, ensure beverage and food quality, and maintain store safety while delivering outstanding customer service.

Flexible hours, including mornings, evenings, weekends, and holidays, support a dynamic work schedule in a welcoming community environment. The role emphasizes teamwork, quick learning, strong communication, and relationship-building with

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community
• Direct the work of others and delegate tasks effectively
• Ensure quality beverages and food products and maintain store safety and security
• Provide excellent customer service and handle cash according to store policies
• Coach team members and support a positive, inclusive work environment

Skills

Team leadership

Adaptability

Communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a bustling store with craft and heart. You will direct daily operations, coach teammates, ensure beverage and food quality, and maintain store safety while delivering outstanding customer service.

Flexible hours, including mornings, evenings, weekends, and holidays, support a dynamic work schedule in a welcoming community environment. The role emphasizes teamwork, quick learning, strong communication, and relationship-building with