Coffee Shop Shift Supervisor: Lead & Delight Guests

Starbucks Corp.; Long Beach (CA); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Tuition coverage

Paid vacation

Sick time

Job summary

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring the store remains a welcoming space for the community. You will guide the team, coach beverage and food preparation to standard recipes, and maintain cash handling and safety protocols. Flexible hours are required to match store needs, including early mornings and weekends.

The role emphasizes guest service, teamwork, and the ability to train and motivate others while upholding Starbucks standards and values.

Qualifications

• Six months of experience in a position requiring constant customer interaction.
• Meet store policies and standards, including cash handling and safety.
• Able to work flexible hours including mornings, evenings, weekends and holidays.
• Six months of experience delegating tasks to others and coordinating teams.

Responsibilities

• Lead with craft and heart to make the Starbucks store a welcoming space for the community.
• Direct the work of others and coach beverage and food preparation to standard recipes.
• Delegate tasks to team members and coordinate work of multiple employees.
• Ensure cash handling, store safety and security are maintained.

Skills

Directing others

Strong communication

Retail knowledge

Teamwork

Customer service

Job description

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring the store remains a welcoming space for the community. You will guide the team, coach beverage and food preparation to standard recipes, and maintain cash handling and safety protocols. Flexible hours are required to match store needs, including early mornings and weekends.

The role emphasizes guest service, teamwork, and the ability to train and motivate others while upholding Starbucks standards and values.