Coffeehouse Shift Lead — Craft, Connect, Inspire

Starbucks Corp.; McDonough (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Tuition coverage

401(k) with match

Paid time off

Job summary

Starbucks Coffee Company in McDonough, GA is seeking a shift supervisor to lead with craft and heart, ensuring our store remains a welcoming space for the community and that every beverage meets our standards.

You will coach team members, manage cash handling, maintain safety, and adapt to flexible hours including mornings, evenings, weekends and holidays while delivering outstanding guest experiences.

Qualifications

• Attendance and punctuality required, with or without accommodation.
• Able to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Provide quality beverages and food while following recipes and standard procedures.
• Six months of experience interacting with customers in a service role.
• Experience delegating tasks to two or more employees and coordinating a team.

Responsibilities

• Lead the shift and coach team on beverage and food preparation to standard recipes.
• Direct store operations and uphold safety and security measures.
• Oversee cash handling and register procedures during shifts.
• Deliver exceptional customer service and address guest concerns.
• Uphold store policies and standards for quality and safety.

Skills

Staff leadership

Customer service

Effective communication

Teamwork

Interpersonal skills

Learning agility

Retail knowledge

Job description

Starbucks Coffee Company in McDonough, GA is seeking a shift supervisor to lead with craft and heart, ensuring our store remains a welcoming space for the community and that every beverage meets our standards.

You will coach team members, manage cash handling, maintain safety, and adapt to flexible hours including mornings, evenings, weekends and holidays while delivering outstanding guest experiences.