Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Rocklin (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage through ASU program

Paid vacation and sick time

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company in Rocklin, CA seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide team members, prepare beverages to standard recipes, and adapt to customer requests while maintaining safety and store policies.

The role requires six months of customer-facing experience, strong communication, and the ability to coordinate multiple tasks in a fast-paced environment.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Ability to direct the work of others and delegate tasks.
• Effective oral communication and strong interpersonal skills.
• Flexible availability including mornings, evenings, weekends and holidays.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Prepare beverages to standard recipes and customize as needed.
• Coach and coordinate two or more team members during service.
• Maintain store safety, cash handling, and policy adherence.

Skills

Customer service

Leadership

Communication

Teamwork

Cash handling

Interpersonal skills

Job description

Starbucks Coffee Company in Rocklin, CA seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide team members, prepare beverages to standard recipes, and adapt to customer requests while maintaining safety and store policies.

The role requires six months of customer-facing experience, strong communication, and the ability to coordinate multiple tasks in a fast-paced environment.