Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Morgan Hill (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

Tuition coverage

401(k) retirement plan

Job summary

Starbucks Coffee Company in Morgan Hill, CA is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will coach team members, uphold quality beverages and food, and manage daily store operations to meet standards.

The role emphasizes teamwork, strong communication, and quick learning to adapt to busy retail environments and seasonal demands.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including mornings, evenings, weekends, holidays.
• Meet store policies including quality beverages/food, cash handling, safety.
• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to others.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming.
• Coordinate tasks of two or more employees.
• Coach staff to prepare beverages and food to standard recipes.
• Direct work of others and maintain great customer service.

Skills

Directing others

Customer interaction

Communication skills

Teamwork

Learning agility

Job description

Starbucks Coffee Company in Morgan Hill, CA is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will coach team members, uphold quality beverages and food, and manage daily store operations to meet standards.

The role emphasizes teamwork, strong communication, and quick learning to adapt to busy retail environments and seasonal demands.