Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Big Bear Lake (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with matching

Tuition coverage

Job summary

Starbucks Coffee Company in California seeks a Shift Supervisor to lead with craft and heart, ensuring quality beverages and a welcoming store environment for the community.

You will coach team members, manage daily operations, uphold safety and policies, and provide outstanding customer service while coordinating tasks and maintaining attendance and schedule flexibility. A strong team player with six months of experience is preferred.

Qualifications

• Attend and be punctual with or without accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies and standards, including quality beverages/food, cash handling, and safety.
• Six months of experience interacting with customers and fulfilling requests.
• At least six months of experience delegating tasks to two or more employees.

Responsibilities

• Lead the team to prepare beverages and food to standard recipes, with ability to customize as needed.
• Delegate tasks and coordinate the work of two or more teammates.
• Maintain store safety, cash handling, and policy compliance.
• Provide exceptional customer service and foster a welcoming store environment.

Skills

Direct the work of others

Customer service

Effective communication

Retail environment knowledge

Teamwork

Interpersonal skills

Flexibility

Job description

Starbucks Coffee Company in California seeks a Shift Supervisor to lead with craft and heart, ensuring quality beverages and a welcoming store environment for the community.

You will coach team members, manage daily operations, uphold safety and policies, and provide outstanding customer service while coordinating tasks and maintaining attendance and schedule flexibility. A strong team player with six months of experience is preferred.