Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Gretna (NE); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with employer-m

Tuition coverage

Paid vacation

Paid parental leave

Employee stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming community space and consistent, high-quality beverages and food.

You will direct team members, coach food and drink preparation, and uphold store policies, cash handling, safety, and security while maintaining exceptional customer service. Flexibility for early mornings, evenings, weekends, and holidays is required.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling customer requests.
• Ability to delegate tasks to other employees and coordinate the tasks of two or more employees.
• Availability to work flexible hours, including early mornings, evenings, weekends, nights and/or holidays.

Responsibilities

• Direct the work of others and lead with craft and heart to create a welcoming space for customers.
• Prepare and coach the preparation of beverages and food to standard recipes or customer modifications.
• Uphold operating policies and standards, including cash handling, safety, and security, with or without reasonable accommodations.

Skills

Customer service

Team leadership

Communication

Retail experience

Interpersonal skills

Flexible schedule

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming community space and consistent, high-quality beverages and food.

You will direct team members, coach food and drink preparation, and uphold store policies, cash handling, safety, and security while maintaining exceptional customer service. Flexibility for early mornings, evenings, weekends, and holidays is required.