Coffeehouse Shift Lead: Craft, Care & Community

Starbucks Corp.; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Plan

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a cafe team with craft and heart, ensuring warm, welcoming service for the community. You will oversee food and beverage prep, coaching of partners, and daily store operations to meet quality and safety standards.

The role emphasizes strong interpersonal skills, reliable attendance, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Six months of customer-facing experience.
• Ability to coach and delegate tasks to team members.
• Strong communication and interpersonal skills.
• Comfort with cash handling and point-of-sale systems.
• Commitment to safety and quality standards.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Direct and support team to ensure quality beverages and food.
• Oversee cash handling, safety, and store procedures.
• Foster customer connections and fast, friendly service.
• Collaborate with teammates to maintain smooth operation.

Skills

Customer service

Team leadership

Food & beverage prep

Cash handling

Safety compliance

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a cafe team with craft and heart, ensuring warm, welcoming service for the community. You will oversee food and beverage prep, coaching of partners, and daily store operations to meet quality and safety standards.

The role emphasizes strong interpersonal skills, reliable attendance, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.