Coffee Shop Supervisor - Meeting Grounds

Auro Hotels; Greenville (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

Meeting Grounds in Greenville is seeking a Coffee Shop Supervisor to lead daily shifts, mentor baristas, and uphold service standards at our Greenville location under the Auro Hotels umbrella. You will manage opening/closing, ensure food safety, train new hires, and foster a friendly, guest-first culture while delivering consistent product quality.

This role requires a flexible schedule and strong teamwork.

Qualifications

• Flexible schedule including evenings, weekends, and holidays.
• High school diploma or equivalent; some college preferred.
• 1–3 years in retail or food & beverage setting.
• Prior supervisory or leadership experience preferred.
• ServeSafe certification preferred.

Responsibilities

• Oversee daily shift operations including opening, closing, and cash management.
• Maintain store cleanliness, organization, and health & safety guidelines.
• Ensure consistent recipes, presentation, and service standards.
• Provide on-the-job coaching, training, and feedback to associates.
• Support onboarding of new team members and reinforce performance expectations.
• Foster a collaborative, respectful, and customer-focused team environment.

Skills

Leadership

Customer service

Communication

Cash handling

Team coaching

Education

High school diploma

Some college preferred

Tools

POS system

Job description

Coffee Shop Supervisor - Meeting Grounds #343

Job Description

About us:

Meeting Grounds is more than just a coffee shop — it's a place where community, hospitality, and great coffee come together. Operated under the Auro Hotels umbrella, we are committed to creating warm, welcoming environments for our guests while delivering exceptional service and quality products.

Position Overview:

The Meeting Grounds supervisor supports store operations during scheduled shifts, providing direct leadership to baristas and ensuring the delivery of excellent service, product quality, and operational efficiency. This role also supports training, team morale, and guest satisfaction while upholding Auro Hotels’ values and service standards.

Key Responsibilities:

• Oversee daily shift operations including opening, closing, and cash management.
• Maintain store cleanliness, organization, and adherence to health and safety guidelines.
• Ensure consistent execution of recipes, presentation, and service standards.
• Troubleshoot issues and elevate concerns as needed.
• Lead a “customer-first” culture by setting the tone and modeling exceptional service.
• Greet and engage guests to ensure a warm, welcoming experience.
• Proactively address guest concerns and ensure satisfaction.
• Provide on-the-job coaching, training, and feedback to associates.
• Support onboarding of new team members and reinforce performance expectations.
• Foster a collaborative, respectful, and encouraging team environment.
• Recognize individual and team accomplishments regularly.
• Uphold all company policies and safety standards.
• Ensure cash handling, food safety, and security procedures are followed.
• Promote a culture of integrity, professionalism, and responsibility.

Qualifications:

• Must be available to work a flexible schedule including evenings, weekends, and holidays.
• High school diploma or equivalent required; some college preferred.
• 1–3 years of experience in retail or food & beverage setting.
• Prior supervisory or leadership experience strongly preferred.
• ServeSafe certification preferred.
• Strong interpersonal and communication skills.
• Able to lift 40 lbs and stand/walk for extended periods.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.