Coffee Shop Store Manager — Lead, Grow & Delight

Tapestry, Inc.; Elizabeth (NJ); Presencial; USD 75.000 - 80.000; Jornada completa

Descripción de la vacante

Coach is seeking a Coffee Shop Manager to lead daily operations, drive sales, and create an exceptional customer experience in a fast-paced retail environment. You will manage staff, uphold brand standards, and ensure compliance with health and safety regulations while delivering strong financial performance.

With 3+ years in retail or F&B management, you will leverage POS systems and scheduling tools, oversee budgets, and coach a high-performing team to achieve revenue targets and customer

Formación

• 3+ years' experience in retail or food & beverage management.
• Proficiency with POS systems and scheduling software.
• Strong budgeting, sales tracking, and inventory management.
• Excellent leadership, communication, and organizational skills.
• Ability to work a flexible schedule.

Responsabilidades

• Leadership & Talent Development: Recruit, train, and mentor staff; provide coaching; foster teamwork and customer focus.
• Operational Management: Monitor sales, manage budgets, expenses, cash flow; oversee opening/closing, cleaning, maintenance; ensure safety and sanitation.
• Quality & Customer Experience: Maintain product quality; ensure recipes and guidelines adherence; address customer feedback and complaints; promote brand values.
• Reporting & Compliance: Maintain records of sales, inventory, payroll; prepare performance reports; ensure food safety regulations; conduct safety training.

Conocimientos

Retail management

Customer service

Leadership

POS systems

Scheduling software

Budgeting

Sales tracking

Inventory management

Herramientas

POS systems

Scheduling software

Descripción del empleo

Coach is seeking a Coffee Shop Manager to lead daily operations, drive sales, and create an exceptional customer experience in a fast-paced retail environment. You will manage staff, uphold brand standards, and ensure compliance with health and safety regulations while delivering strong financial performance.

With 3+ years in retail or F&B management, you will leverage POS systems and scheduling tools, oversee budgets, and coach a high-performing team to achieve revenue targets and customer