Coffee Shop Shift Supervisor: Lead with Craft & Heart

Starbucks Corp.; Indianapolis (IN); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with company 1:

Tuition coverage via Starbucks College

Paid vacation and sick time

Paid parental leave and family support

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment and quality beverages for the community. You will coach staff, supervise daily operations, and uphold policies while delivering memorable customer experiences.

The role emphasizes strong communication, teamwork, and the ability to manage multiple tasks during flexible hours, including weekends and holidays. Benefits are included.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Experience delegating tasks to employees and coordinating teams.
• Ability to direct the work of others and coach teammates.
• Able to learn quickly and adapt to a fast-paced environment.
• Strong oral communication and teamwork abilities.
• Knowledge of retail policies, safety, and security procedures.

Responsibilities

• Lead and supervise store operations during shifts with craft and heart.
• Ensure quality beverages and food products are prepared to standard recipes.
• Ensure cash handling accuracy and store safety protocols are followed.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment and quality beverages for the community. You will coach staff, supervise daily operations, and uphold policies while delivering memorable customer experiences.

The role emphasizes strong communication, teamwork, and the ability to manage multiple tasks during flexible hours, including weekends and holidays. Benefits are included.