Coffeehouse Shift Supervisor - Lead with Craft

Starbucks Corp.; Concord (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Short-term and long-term disability

Job summary

Starbucks Coffee Company in Concord, California seeks a Shift Supervisor to lead with craft and heart, guiding a welcoming space for our community. You will supervise busy periods, ensure quality beverages and foods, and coach partners to deliver consistent service.

This role requires teamwork, strong communication, and the ability to coordinate two or more teammates, while upholding safety, store policies, and a positive guest experience.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Effective oral communication and strong interpersonal skills.
• Familiarity with retail environment operations.

Responsibilities

• Lead shift with craft and heart to ensure a welcoming space.
• Prepare and coach the preparation of beverages to standard recipes; adjust as needed.
• Uphold store policies, cash handling, safety, and security; coach team accordingly.
• Support a positive guest experience through teamwork and timely service.

Skills

Customer interaction

Leadership

Communication

Team coordination

Policy & safety awareness

Job description

Starbucks Coffee Company in Concord, California seeks a Shift Supervisor to lead with craft and heart, guiding a welcoming space for our community. You will supervise busy periods, ensure quality beverages and foods, and coach partners to deliver consistent service.

This role requires teamwork, strong communication, and the ability to coordinate two or more teammates, while upholding safety, store policies, and a positive guest experience.