Coffee Shop Shift Supervisor — Lead with Craft & Community

Starbucks Corp.; Chicago (IL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) plan

Paid vacation

Stock program

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations and ensure quality beverages and food are prepared to Starbucks standards. You will guide team members, maintain a welcoming store, and uphold safety and cash-handling policies.

The role emphasizes strong interpersonal skills, effective communication, and the ability to coordinate tasks across a small team in a fast-paced retail environment. A flexible schedule is required.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling their requests.
• Experience delegating tasks to others and coordinating teams of two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead shift operations and ensure quality beverages and food to standard recipes.
• Coach and supervise team members to maintain a welcoming store environment.
• Uphold store safety, security, and cash handling policies.
• Collaborate with teammates to provide exceptional customer service during peak times.

Skills

Lead a team

Customer service

Effective communication

Interpersonal skills

Cash handling

Tools

Cash handling systems

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations and ensure quality beverages and food are prepared to Starbucks standards. You will guide team members, maintain a welcoming store, and uphold safety and cash-handling policies.

The role emphasizes strong interpersonal skills, effective communication, and the ability to coordinate tasks across a small team in a fast-paced retail environment. A flexible schedule is required.