Coffee Shop Shift Supervisor: Lead Craft & Connections

Starbucks Corp.; San Francisco (CA); On-site; USD 27,552,000 - 35,818,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition assistance

Paid parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every cup sparks connection in a welcoming space for the community.

You will coach team members, manage shift operations, and uphold quality beverages and food while following store policies, safety, and cash handling procedures. The role requires flexible hours, strong communication, and a passion for customer service, with opportunities for growth and benefits as part of the Starbucks partner program.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes.

Responsibilities

• Direct and coach team members to deliver quality beverages and food.
• Ensure store policies, safety, and cash handling procedures are followed.
• Maintain attendance, punctuality, and positive customer interactions.
• Lead shift operations to create a welcoming space for the community.

Skills

Customer service

Team leadership

Food/beverage prep

Cash handling

Communication

Retail knowledge

Tools

POS systems

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every cup sparks connection in a welcoming space for the community.

You will coach team members, manage shift operations, and uphold quality beverages and food while following store policies, safety, and cash handling procedures. The role requires flexible hours, strong communication, and a passion for customer service, with opportunities for growth and benefits as part of the Starbucks partner program.