Coffee Shop Shift Lead: Craft, Coach & Customer Moments

Starbucks Corp.; Thousand Oaks (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor in Thousand Oaks, CA to lead a team and deliver high-quality beverages and food with warm, welcoming service.

You will oversee day-to-day operations, coach partners, and ensure safety and policy compliance in a fast-paced retail environment. Applicants should have at least six months of customer-facing experience, strong communication and teamwork skills, and the ability to adapt to flexible hours including weekends and holidays.

Qualifications

• Attend consistently and punctually, with or without accommodations.
• Flexibility to work early mornings, nights, weekends, and holidays.
• Six months' experience interacting with customers and fulfilling requests.
• Ability to delegate tasks and coordinate two or more staff members.

Responsibilities

• Lead shift with craft and heart to ensure a welcoming space for customers.
• Coach and guide team to prepare beverages and food to standard recipes.
• Uphold store policies, food safety, cash handling, and security.

Skills

Customer service

Team leadership

Communication skills

Retail experience

Tools

POS system

Job description

Starbucks Corp. is seeking a shift supervisor in Thousand Oaks, CA to lead a team and deliver high-quality beverages and food with warm, welcoming service.

You will oversee day-to-day operations, coach partners, and ensure safety and policy compliance in a fast-paced retail environment. Applicants should have at least six months of customer-facing experience, strong communication and teamwork skills, and the ability to adapt to flexible hours including weekends and holidays.