Coffee Shop Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Fort Collins (CO); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid parental leave

Vacation accrual

401(k) with employer match

Starbucks College Achievement Plan

Bean Stock equity program

Quarterly bonus

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. You will coach teammates, maintain product quality, and uphold safety and store standards.

The role emphasizes strong interpersonal and communication skills, teamwork, and the ability to manage tasks and delegations on a fast-paced retail floor.

Qualifications

• Attend to customers with consistency and courtesy.
• Prepare beverages and food to standard recipes or tailored to customers.
• Delegate tasks to teammates and coordinate team duties.
• Direct the work of others and lead by example.
• Demonstrate effective oral communication and teamwork.
• Know retail environment practices and store policies.

Responsibilities

• Lead with craft and heart to make the Starbucks in your community welcoming.
• Coach and develop shift staff to deliver quality beverages and food.
• Ensure store safety, policy adherence, cash handling and security.
• Build relationships with customers and partners to create a positive experience.

Skills

Customer service

Food & beverage prep

Task delegation

Team leadership

Communication skills

Retail knowledge

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. You will coach teammates, maintain product quality, and uphold safety and store standards.

The role emphasizes strong interpersonal and communication skills, teamwork, and the ability to manage tasks and delegations on a fast-paced retail floor.