Coffee Shop Shift Lead: Craft, Coach & Community

Starbucks Corp.; Mesa (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Disability benefits

Paid parental leave

401(k) with employer match

Tuition coverage through Starbucks' AA

Job summary

Starbucks Coffee Company in Mesa, Arizona is seeking a dedicated Shift Supervisor to lead a store team with craft and heart, ensuring warm, welcoming service and quality beverages. You will coach partners, maintain store standards, and help create a positive guest experience while supporting daily operations and safety protocols.

This role offers growth opportunities and the chance to be part of a community-focused brand.

Qualifications

• Six (6) months of experience in a position requiring constant customer interaction and fulfilling requests.
• At least six (6) months of experience delegating tasks to others and coordinating two or more employees.
• Available to work flexible hours including mornings, evenings, weekends, nights and/or holidays.
• Prepare and coach preparation of beverages and food to standard recipes or customized for customers.
• Meet store policies including cash handling and store safety and security.

Responsibilities

• Direct and coach team during shifts to deliver consistent, high-quality beverages and food.
• Ensure adherence to recipes, accuracy, and guest service standards.
• Support training and development of partners; maintain a safe, clean store environment.
• Assist with opening/closing duties and daily store operations as needed.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Mesa, Arizona is seeking a dedicated Shift Supervisor to lead a store team with craft and heart, ensuring warm, welcoming service and quality beverages. You will coach partners, maintain store standards, and help create a positive guest experience while supporting daily operations and safety protocols.

This role offers growth opportunities and the chance to be part of a community-focused brand.