Coffee Shop Shift Lead — Craft Beverages & Team Growth

Starbucks Corp.; Wheeling Township (IL); On-site; USD 15,000 - 20,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Job summary

Starbucks Coffee Company in Wheeling, IL is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the local community.

You will train and coach team members, supervise daily operations, maintain quality beverages and food, and uphold store policies while delivering friendly service. This role emphasizes teamwork and reliable attendance with flexible hours.

Qualifications

• 6+ months experience in a role requiring regular interaction with customers
• Ability to coach the preparation of beverages to standard recipes or customization
• Experience delegating tasks and coordinating two or more employees
• Ability to direct the work of others and learn quickly
• Knowledge of the retail environment and strong interpersonal skills

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience
• Coach and coach front-line partners to prepare beverages and food to standard recipes
• Direct daily store operations, ensuring quality, safety and customer satisfaction

Skills

Customer service

Team leadership

Communication

Flexibility

Attendance reliability

Training coaching

Food & beverage prep

Delegation

Cash handling

Safety awareness

Job description

Starbucks Coffee Company in Wheeling, IL is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the local community.

You will train and coach team members, supervise daily operations, maintain quality beverages and food, and uphold store policies while delivering friendly service. This role emphasizes teamwork and reliable attendance with flexible hours.