Coffee Shop Manager

BIGGBY COFFEE; Indianapolis (IN); On-site; Full time

Job summary

BIGGBY COFFEE is seeking a Coffee Shop Manager to lead daily operations and ensure excellent customer service at their Indianapolis location. The role requires strong leadership, organizational skills, and a passion for customer satisfaction, with responsibilities including staff management and inventory control. The ideal candidate should have previous barista or management experience, with a commitment to uphold company policies.

Benefits

Employee discount

Flexible schedule

Paid time off

Paid training

Free drink during shift hours

Qualifications

• Must have Barista or Management experience.
• Strong leadership in motivation and team development required.
• Ability to anticipate changes 30 days out.

Responsibilities

• Oversee daily operations to ensure smooth functioning.
• Manage staff and maintain inventory.
• Maximize sales and uphold company standards.

Skills

Excellent customer service skills

Leadership skills

Organizational skills

Sales building skills

Upbeat and enthusiastic attitude

Education

Biggby Manager Certification

ServSafe Certification

Job description

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Job Description

BIGGBY COFFEE is looking for a Manager who oversees all aspects of daily operations to ensure the smooth and efficient functioning of the coffee shop. This position requires strong leadership skills, business acumen, and a passion for delivering exceptional customer service. The manager is responsible for managing staff, maintaining inventory, maximizing sales, and upholding company standards and policies.

Job Description

BIGGBY COFFEE is looking for a Manager who oversees all aspects of daily operations to ensure the smooth and efficient functioning of the coffee shop. This position requires strong leadership skills, business acumen, and a passion for delivering exceptional customer service. The manager is responsible for managing staff, maintaining inventory, maximizing sales, and upholding company standards and policies.

Schedule:

• Weekday mornings to start as early as 5:30 am.
• Evening shifts until 8:30pm.
• Free drink during shift hours
• Employee discounts
  
  

Skills:

• Must have excellent customer service skills
• Must have leadership skills in motivation, training, and developing a team to maintain quality store operations
• Must have organizational and sales building skills
• Must be upbeat and enthusiastic
• Must be able to anticipate changes 30 days out
• Biggby Manager Certification & ServSafe Certification to be completed within 90 days of start date.
  
  

Compensation:

• Pay based on experience.
• Hourly rate plus bonus pay
• Flexible schedule (work nights and weekends)
• Consistent hours/days available
  
  

Experience:

Must have either Barista experience or Management experience. Both preferred but not required.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: Minimum 32 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Food and Beverage Services

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