Coffee Shop Attendant

Margaritaville; Missouri; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an energetic Coffee Shop Attendant to join their team. This role is vital in creating a welcoming atmosphere for guests as they start their day. You'll be responsible for preparing and serving delicious coffee while ensuring a clean and organized workspace. With good pay and extensive benefits, this position offers a fantastic opportunity to grow in a supportive environment. If you thrive in a fast-paced setting and enjoy engaging with customers, this is the perfect role for you!

Benefits

401(k)

Dental insurance

Health insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Qualifications

• Must have a comprehensive knowledge of the English language.
• Ability to manage time well with minimal supervision.

Responsibilities

• Prepare and serve the morning menu from the coffee shop.
• Maintain a clean and organized environment.
• Provide fast and friendly service to customers.

Skills

Customer Service

Time Management

Communication

Upselling

Education

High School Diploma

Tools

POS System

Job description

Join the team and love your job!

The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and that starts from the very first coffee of the day! With good pay, extensive benefits and a family atmosphere, we are looking for an energetic, positive and confident person to join the coffee shop team in providing a welcoming morning menu to our guests.

Job Type: Full Time

Pay $ $13.75 per hour plus tips

Shifts: 6am to 3pm

Age Requirement: Must be at least 18 years of ageReports to: Asst Director of Food and Beverage, Beverage Department

As a Coffee Shop Attendant, you will preparing and serving the morning menu from the License to Chill coffee shop in the lobby area. As one of the first faces our guests will see as they start their day, you will provide a welcoming and efficient service, and be confident to upsell the menu options available.

Responsibilities include:

• Maintains a clean, organized and stocked environment and when necessary, assists in maintaining product.
• Performs all POS duties, front and back of house functions including opening and closing procedures.
• Establishes effective and positive communication amongst all team members.
• Assists in maintaining proper coverage and team member schedules ensuring that the outlet maintains customer service standards and team members.
• Ensures all cash handling procedures are upheld. Is accountable for funds while running a shift.
• Assists in planning and executing all sales promotions effectively and efficiently.
• Promotes and practices safe work habits, reporting potential safety hazards, operational inconsistencies and team member incidents to the security department.
• Greets and responds to all customers with fast, efficient, friendly and personalized service. Strives to develop a rapport with customers by learning their names, favorite drinks and food items.
• Responds proactively to prevent customer service situations. Investigates and resolves customer incidents, documenting if necessary.
• Follows all drink recipes and procedures, maintaining the highest quality and consistent product standards.
• Constantly works towards developing an understanding of our various types of coffee, tea products, blends and roasts, as well as knowledge of coffee and tea regions, and the various differences in flavor and blends.
• Tastes products on a per shift basis for quality assurance.

Personal Skills

• Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates.
• Adjusts to high-pressure conditions and is open to change.
• Ability to manage time well with minimal supervision.
• Assumes responsibility for personal growth and development.
• Conducts him\herself, acts and dresses professionally at all times.

Physical Requirements

• Minimum lifting/pulling of 40 pounds using proper lifting techniques.
• Anything over 40 lbs requires asking for assistance.
• Pushing, bending, stooping, upward reaching, manual dexterity, continuous standing.
• Must be able to stand on feet for long periods of time..

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Source: Driftwood Hospitality