Coffee Sales & Service Manager

Mancini Companies; Warwick (RI); On-site; USD 70,000 - 90,000; Full time

Job summary

Mancini Companies in Warwick, RI seeks a Coffee Sales & Service Manager to lead illy brand activities in the RI market and drive overall brand performance, pricing, and retail communication.

You will oversee Northeast service and equipment, coordinate field staff, monitor budgets, and develop supplier partnerships to maximize sales opportunities and customer satisfaction.

Qualifications

• Minimum 2 years sales experience, retail experience, and restaurant/bar experience required.
• Oversee sales development and execution of the illy brand in RI.
• Coordinate service and equipment management across Northeast locations.

Responsibilities

• Oversee sales development and execution of the illy brand
• Prospect new coffee business in the RI market with focus on core clusters
• Direct account management for coffee-centric customers
• Coordinate sales development activities and communicate initiatives to sales staff
• Manage supplier partnerships to support mutual business objectives
• Communicate with internal sales staff to maximize illy opportunities in the market
• Monitor, track, and report brand performance
• Analyze market information to understand brand development in RI
• Work with purchasing to maximize order efficiencies
• Oversee Northeast service and equipment in stock and trade; assess needs and plan deliveries
• Coordinate service calls and maintenance of coolers and coffee equipment
• Collaborate with warehouse to manage equipment inventory and deliveries
• Ensure contracts, invoices and processes are followed by the sales team
• Monitor and measure cooler, coffee, and draft service calls weekly/monthly
• Manage equipment and service budgets
• Conduct quarterly surveys of all coolers and equipment and maintain database

Skills

Sales experience

Retail experience

Restaurant/bar experience

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Coffee Sales & Service Manager

Active Full Time Regular Sales Warwick, RI, US

11 days ago Requisition ID: 1281

JOB SUMMARY :

Manage and develop the illy brand activities in the RI market. Responsible for the overall performance of the illy brand through programs / marketing activity, pricing / margin, supplier and retail communication, reporting and analytic tasks, and retail execution. Oversees, coordinate and manages the service business in RI.

Core Job Functions:

• Oversee sales development and execution of the illy brand
• Prospects new coffee business in the RI market with specific focus on the core market clusters.
• Directly responsible for account management for coffee centric customers
• Coordinate the sales development activities by proactively organizing and communicating key initiatives to sales staff
• Manage and develop supplier partnerships through proactive communication to support achieving mutual business objectives
• Proactively communicate with internal sales staff to maximize illy opportunities in the market
• Monitor, track, and report the overall brand performance
• Analyze market information to understand relative development of the brand
• Work with purchasing department to maximize order efficiencies
• Oversee and manage all aspects of the Northeast service and equipment both in stock and in the trade to include; assessing needs and planning, ordering, placement and delivery, servicing, and maintaining cooler standards & coffee equipment
• Actively assess and monitor cooler equipment productivity and make the necessary changes to improve the location and/or placement of each piece of equipment, to include the removing of a cooler if it does not me sales or merchandising standards
• Coordinate and organize all service calls and maintenance activity of the coolers, coffee equipment, and draft equipment at the account level
• Work closely with warehouse team in order to manage equipment inventory as well as execute deliveries and pickups at account level
• Ensure that all equipment contracts, invoices and processes are being executed correctly by the sales team
• Monitor and measure all cooler, coffee, and draft service calls weekly, monthly
• Manage and track the equipment and service budgets
• Execute quarterly survey of all coolers and equipment and maintain active database of this information as well as ad hoc audits of coolers equipment in the market

ONGOING ESSENTIAL JOB FUNCTIONS:

• TO IMPROVE THE WORK ENVIRONMENT by exhibiting respect, compassion, enthusiasm and a sense-of-humor on a daily basis.
• SERVICE OUR INTERNAL AND EXTERNAL CUSTOMERS by adding value for our fellow employees, our customers and our vendors and striving to provide effective solutions to solve their problems.
• CONTINUALLY USE OUR MINDS AND OUR CREATIVE POWERS to improve overall company performance by suggesting more effective methods of operating.

ACCOUNTABILITIES:

• Is routinely responsible for performing duties beyond the normal workday i.e. deliveries, route coverage
• Responsible for managing the internal consumer recruitment/sampling team and executing program as designed

SUPERVISORY RESPONSIBILITIES:

Indirectly responsible for individual salesperson performance on assigned brands

MENTAL AND VISUAL REQUIREMENTS:

Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, AND/OR extensive reading.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

Ability to remain stationary for extended periods of time, ability to move about to access various objects, ability to operate office machinery such as a computer, ability to communicate effectively. Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or to 10 pounds of force constantly to move objects.

MACHINES AND EQUIPMENT USED:

Ability to use Microsoft Office software

MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS:

Prior sales experience (2 years), retail experience (2 years), and restaurant/bar experience (2 years) necessary.