Coffee Equipment Dispatch Specialist

Smart Care Equipment Solutions; Hillsboro (OR); Presencial; USD 28.000 - 39.000; Jornada completa

Descripción de la vacante

Turbo Technicians, a Smart Care company, is seeking a full-time Dispatcher in Hillsboro, OR. This on-site role runs Monday through Friday, 8:00 a.m.

to 5:00 p.m., supporting a team of technicians and coordinating service calls, installs and preventative maintenance to keep operations running smoothly. You will monitor high-volume emails, answer inquiries, create work orders, dispatch technicians, coordinate parts, and liaise with billing to ensure accurate invoicing.

Formación

• Ability to multitask in a fast-paced environment.
• Strong verbal and written communication.
• Experience navigating multiple computer systems.
• Proficient with Word, Excel, and Outlook.
• High-volume alphanumeric data entry and verification.
• Previous customer service experience.

Responsabilidades

• Monitor high-volume email inbox for work orders and distribute accordingly.
• Answer inbound phone calls and assist customers.
• Create service tickets for incoming work orders.
• Dispatch technicians for service calls, installs and maintenance.
• Coordinate with parts and billing to ensure timely service and accurate invoicing.

Conocimientos

Multitasking

Communication skills

Data entry

Customer service

Time management

Problem solving

Team player

Attention to detail

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descripción del empleo

Turbo Technicians, a Smart Care company, is seeking a full-time Dispatcher in Hillsboro, OR. This on-site role runs Monday through Friday, 8:00 a.m.

to 5:00 p.m., supporting a team of technicians and coordinating service calls, installs and preventative maintenance to keep operations running smoothly. You will monitor high-volume emails, answer inquiries, create work orders, dispatch technicians, coordinate parts, and liaise with billing to ensure accurate invoicing.