coffee education & experiences specialist - Global Coffee and Tea

Starbucks Corp.; Seattle (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a Global Coffee Education & Experiences Consultant to manage Coffee Workshop 9 operations and deliver engaging coffee events for diverse audiences.

You will support spokesperson activities, lead cross-functional programs, and help scale operating processes with data-driven insights.

Qualifications

• Proven ability to manage multiple coffee-related programs and experiences.
• Experience in education, facilitation, or event management within retail or hospitality.
• Strong written, verbal, and facilitation skills; comfortable with senior leaders.

Responsibilities

• Lead Coffee Workshop 9 operations, including scheduling, readiness, and partner experiences.
• Plan and facilitate high-impact coffee events for internal and external audiences.
• Support spokesperson and storytelling efforts with clear, accurate coffee narratives.
• Drive program execution across projects, budgets, risks, and cross-functional dependencies.
• Develop scalable processes for intake, vendor, and safety operations.

Skills

Coffee program management

Event facilitation

Public speaking

Cross-functional collaboration

Project management

Education

High school diploma/GED

Job description

Now Brewing - Global Coffee Education & Experiences Consultant! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This role contributes to Starbucks success by building, implementing, and leading global coffee programs and experiences. This role will manage Coffee Workshop 9 operations, critical coffee events, and spokesperson support while bringing strong program management, facilitation, and operational discipline to a highly visible coffee learning environment.

As a Global Coffee Education & Experiences Consultant, you will:

• Lead Coffee Workshop 9 operations. Manage day-to-day rhythm, readiness, scheduling, partner experiences, vendors, resources, and processes that keep Coffee Workshop 9 operating efficiently and safely.
• Deliver high-impact coffee events and experiences. Plan and facilitate interactive coffee experiences for internal and external audiences, translating business needs into engaging, precisely timed programs.
• Support spokesperson and coffee storytelling work. Represent the team through video, media, and other public-facing engagements, delivering clear, accurate, and compelling coffee stories.
• Drive strong program execution. Manage multiple projects, timelines, budgets, risks, and cross-functional dependencies; surface issues early and maintain clear roles and responsibilities.
• Build scalable ways of working. Improve intake, vendor, resource, safety, and operating processes using feedback, data, and partner insights.

We'd love to hear from people with:

• High school diploma/GED, U.S. military service, or equivalent.
• Demonstrated experience in coffee, retail or field operations, event or experience management, education, or facilitation.
• Strong project and program management skills, including the ability to manage competing priorities and deliver against deadlines.
• Strong written, verbal, and facilitation skills, with confidence supporting a range of audiences and senior leaders.
• Ability to build trusted cross-functional partnerships and work effectively in a dynamic, matrixed environment.
• Ability to lift 50 pounds and be on your feet for up to eight hours per day.
• Ability to travel, including internationally, up to 50% of the time.
• Starbucks Coffee Master with coffee knowledge and experience developing or delivering engaging coffee experiences strongly preferred.

Benefits and compensation

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Equal Opportunity and Accommodations

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] or 1(888) 611-2258.