Coffee Café Associate - Guest Experience & Service

Sonesta International Hotels Corporation; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company  -

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term DI

Job summary

Royal Sonesta New Orleans is seeking a PJ's Coffee Attendant to welcome guests, educate them on coffee options, and craft a variety of beverages along with pastries.

You will follow Sonesta service standards, assist with upselling, handle cash and point-of-sale transactions, stock, clean, and maintain health and safety guidelines in a fast-paced outlet.

This full-time role requires reliability, teamwork, and a passion for guest service in a vibrant hotel environment.

Qualifications

• Guest service experience or training preferred.
• Ability to follow SOPs and health/safety guidelines.
• Good communication and interpersonal skills.
• Reliable and punctual with a positive attitude.

Responsibilities

• Greet customers and determine needs to suggest products.
• Prepare PJ's Coffee cafe beverages and pastries per SOP.
• Handle cash transactions and maintain register accuracy.
• Stock merchandise and keep the outlet clean and organized.
• Follow safety and sanitation guidelines at all times.

Skills

Guest experience

Communication skills

Cash handling

MICROS POS

Teamwork

ServSafe

Education

High school diploma or GED

Tools

MICROS POS

Job description

Royal Sonesta New Orleans is seeking a PJ's Coffee Attendant to welcome guests, educate them on coffee options, and craft a variety of beverages along with pastries.

You will follow Sonesta service standards, assist with upselling, handle cash and point-of-sale transactions, stock, clean, and maintain health and safety guidelines in a fast-paced outlet.

This full-time role requires reliability, teamwork, and a passion for guest service in a vibrant hotel environment.