Coffee Attendant, Muse - Signia by Hilton Orlando

Hilton Worldwide, Inc.; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Full Time Coffee Attendant to join their vibrant Food and Beverage team. This unique role at a remarkable property involves preparing and serving beverages while ensuring exceptional guest experiences. The ideal candidate will thrive in a fast-paced environment, demonstrating strong customer service and multitasking abilities. With a commitment to employee wellbeing and a comprehensive benefits package, this opportunity offers a chance to grow and develop within a supportive and inclusive workplace. Join a team that values integrity, teamwork, and exceptional hospitality.

Benefits

Access to DailyPay

Medical Insurance Coverage

Mental Health Resources

Paid Time Off (PTO)

Go Hilton travel discount

Supportive parental leave

Matching 401(k)

Employee stock purchase program

Debt-free education access

Career growth and development

Qualifications

• Strong customer service background and excellent multitasking skills.
• Experience as a Coffee Attendant or Barista in a hotel setting.

Responsibilities

• Greets and takes guests' orders for beverages and food in a friendly manner.
• Upsells additional items to enhance profitability and ensures guest satisfaction.

Skills

Customer Service

Multitasking

Fast-paced Environment Experience

Education

Experience as Coffee Attendant or Barista

Job description

Signia by Hilton Orlando Bonnet Creek is looking for a Full Time Coffee Attendant to join their dynamic Food and Beverage team for their outlet called "Muse"! This one-of-a-kind property boasts 12 different dining options, over 1000 guest rooms, 231,000 sq. ft. of flexible meeting space, with 3 ballrooms, 34 meeting rooms, 2 dedicated boardrooms, and unique outdoor spaces.

The ideal candidate will ideally hold comparable experience as a Coffee Attendant or Barista in a hotel setting, has a strong customer service background with excellent multitasking skills, and has a great personality. Experience within a fast-paced environment is highly preferred. We are looking for someone who is ready to assist our guests with anything that may arise.

Shift Pattern: AM and PM shifts, starting as early as 5AM and ending as late as 2AM.

Pay Rate: $12.50 per hour, plus tips.

The Benefits – Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune!

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order. Performs general cleaning tasks to adhere to health and safety standards.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!